Recently Frequently Asked Questions
Why MT4 and MT5 price quotes/charts are frozen? How can I activate them?
The interruption of streaming media quotes usually occurs due to the loss of internet connection. In the desktop terminal, you can check ...
How can I show orders/positions on price charts of MT4 and MT5?
Make sure you open the chart of the trading symbol. For example, if you made a transaction for COCOAc (fixed account), the chart shows...
Why MetaTrader shows unknown characters and symbols instead of my language?
You should configure the operating system's regional settings for non-Unicode programs. For Windows: Control Panel-Regional Options...
Why I don't receive a verification code from AMarkets?
Usually, the confirmation code arrives almost immediately. If you did not receive the SMS code, it may be due to a delay or interrupt...
What is a mobile phone password?
The phone password is required by company employees when conducting customer transactions and changing the master password over the phone...
How can I change the registered email address for AMarkets MT4 and MT5?
To change your email address, you need to go to your personal area. At the top of the screen, you will see a verification widget. ...
Why my fund isn't credited in MT4/MT5 after I made a deposit?
Ensure that the normal processing time for this particular payment system has passed. Check the processing time of the fund's transfe...
Why deposit bonus isn't applied after I made a deposit to MT4 account?
To apply for the bonus, please contact your personal manager. The bonus funds will be credited within the next 24 hours. Request a ...
Why I can't download the MT4/MT5 platform? How can I solve this problem?
If you cannot download MT4 or MT5 trading platform, send an e-mail to AMarkets' support specialists. In the subject line of the lette...
How to recover trading account password?
For desktop browsers: Go to the My Account section of the personal area, find the account you need and click on the option-Retrieve Passw...
(Forex Broker)
Comment by Diletta
March 26, 2024
Awesome bonuses, good leverage. A few hiccups, but support rocks!