Why my fund isn't credited in MT4/MT5 after I made a deposit?

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Why my fund isn't credited in MT4/MT5 after I made a deposit?

Updated on October 11, 2021

Ensure that the normal processing time for this particular payment system has passed.

Check the processing time of the fund’s transfer here.

Email your transfer receipt to AMarkets’ support team.

In the subject line of the letter, indicate “payment not credited”. In the body of the letter, indicate the account number, payment method, date, and transfer amount.

Waiting for reply. AMarkets’ experts will solve your problem within 1 working day.

You can also contact your personal manager to get a quicker answer and solve your problem quickly.

Contact AMarkets Support Team