Most commonly, this may be due to an attempt to close an order during a period when the contract balance requirement has been raised, which occurs during periods of high market volatility.

To minimize risk for traders and brokers, all leverage above 1:200 is calculated as 1:200 during periods of high market volatility.

There is no transaction contract balance for hedge orders for all products except cryptocurrency.

However, an error may occur when closing a hedge order during the period of an increase in the trading contract balance requirement, especially when the contractable balance for the remaining hedge order is less than the increased trading contract balance.

Always check that your account has a sufficient tradeable balance to ensure that it meets the increased trade balance requirements during periods of high market volatility.

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For example:

You deposited 100 USD and opened a buy position for 1 lot of EURUSD and a short position of 1 lot EURUSD for 1.1000 with leverage of 1:2000.

At the time of opening a hedged position, the balance available for trading is 86 USD.

It is decided to close the short position when the leverage changes to 1:200 and the trade contract balance requirement increases.

The balance of the trading contract for the remaining orders is estimated as follows.

Lot * Contract Size / Leverage * EURUSD Current market price.

1*100000/200*1.1000 = 550 USD.

In this case, the remaining amount of the transaction contract is negative.

86-550 = -464 USD

Therefore, you cannot close a hedged position if you do not have a sufficient amount of tradeable balance (-464 USD) to meet the trade balance requirements.

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