Who is XM? Is it a safe and trustworthy Forex broker? Table of Contents

Who is XM?

XM sets high standards for its services: quality is decisive for them and its customers.

Financial services require the versatility of thought and a unified policy of business principles.

XM’s mission to satisfy market demands and clients’ investment objectives.

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Large, established and experienced

With more than 3,500,000 clients since its founding in 2009, XM has grown to establish itself as a large, industry-leading international investment firm.

XM currently employs more than 450 professionals with long experience in the financial industry.

Our extensive experience, along with support in more than 30 languages, makes XM the best broker for traders of all levels.

XM has the experience and resources to help you achieve your investment goals, as only a great broker can.

  • More than 3,500,000 customers
  • Traders from more than 196 countries
  • +25 secure payment methods
  • 16 complete trading platforms
  • More than 30 languages ​​supported
  • 24/5 customer service

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Fair, reliable and serious broker

Trading with XM means trading with a fair and reputable broker.
All clients enjoy the same fair and ethical trading conditions, regardless of the value of their net worth, the size of their investments or their account types.
XM offers a fair and reliable trading experience by following a strict no requotes and no rejections policy.
Furthermore, 99.35% of all trading orders are executed in less than a second, with no requotes and no rejections. XM’s business model is based on the firm belief that forex execution is everything.
At XM, client funds are XM’s top priority.
As a result, all clients benefit from negative balance protection, so they are never at risk of losing more than their account balance.

Our board of directors has visited more than 120 cities around the world to connect with XM’s clients and partners because XM believes in the value of face-to-face human interaction.

XM has held hundreds of seminars around the world to educate traders, enabling them to make better investment decisions.

Over the years, traders have preferred XM for its innovative approach to customer care and exceptional support.

As a result, XM enjoys a high level of customer retention.

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Why choose XM as your main broker?

XM encourages the development of a sustainable workforce across a wide variety of cultures and addresses their needs taking into account cultural, national, ethnic, and religious diversity.

XM’s advanced trading platforms and flexible conditions cater to a wide variety of global clients.

The experience XM has is based on extensive knowledge of global financial markets.

XM is dedicated to offering superior services in currency trading, along with CFDs, stock indices, precious metals, and energies.

The operating philosophy XM follows is simple: ensure customer satisfaction and earn their loyalty.

XM’s reputation is tied to XM’s credibility, both of which result from XM’s ability to serve clients in the way they expect and deserve.

By studying industry trends and staying current with the latest technologies, XM is ready to adapt to the needs of XM’s customers as they become more sophisticated and demanding.

XM has never compromised factors that could affect client performance, which is why XM offers tight spreads and the best execution.

Find out more about XM in the Official Website

How XM processes complaints from its clients

In case you are not satisfied with any aspect of the services offered by XM’s company, please first contact XM’s Customer Service department and/or your customer relationship manager, since the vast majority of complaints of customers can be resolved at this level.

If your claim is unsuccessful, you can send it to XM’s compliance department.

The compliance officer will impartially handle all complaints received and any action is taken will be done in accordance with XM’s company’s Complaints Management Procedures, which are available on XM’s website.

Please note that you can find the complaint form in the User Area.

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