Required Documents by ICMarkets for KYC verification

Open an IC Markets Forex account faster by preparing the correct KYC documents and getting verified through the Secure Client Area so you can fund and trade on MT4, MT5, cTrader, or TradingView.

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This article explains IC Markets’ KYC process for Forex accounts, including accepted photo ID and proof-of-residence documents, freshness and quality rules, EU-specific extra requirements, corporate account documentation, security verification cases, and the full step-by-step account opening flow.

Required Documents by ICMarkets for KYC verification Table of Contents

Opening a Forex trading account with IC Markets involves a standard KYC verification process. KYC is the identity and address verification step that brokers use to meet anti–money laundering rules and to ensure the trading account is opened under the correct person or legal entity. With IC Markets, verification is handled through the Secure Client Area, and the document request is built around two core items for most individuals: a photo ID and a proof of residence. For certain account types, entities, or situations, IC Markets can also request extra supporting documents, especially when the account is corporate or when specific security actions are needed.

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The core KYC package for an individual Forex account

For a standard individual Forex account, IC Markets verification is built on:

  • Valid proof of ID (government-issued photo identification)
  • Valid proof of residence (proof of address document issued in your name)

These documents must match the personal information entered in your account application. If your name, address, or identification details do not match, the verification cannot be completed.

IC Markets also provides a direct upload method via the Secure Client Area, which is where documents are submitted and reviewed.

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Proof of ID documents IC Markets accepts

IC Markets accepts government-issued photo ID documents. The accepted ID types include:

  • Passport (photo and signature page)
  • National ID card (front and back)
  • Government ID such as a driver’s license (front and back)

The ID must be valid. It must also clearly show the essential identity fields used for KYC verification.

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What must be visible on your photo ID

IC Markets requires that the photo ID clearly displays:

  • Full name
  • Date of birth
  • Expiry date (or the validity period of the document)
  • Signature (where applicable and printed on the document)

In practical terms, this means the image must be readable, not cut off, and not obscured by glare. If any of these fields are missing, blurred, or cropped out, IC Markets can reject the ID and request a new upload.

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How to submit a passport correctly

If you use a passport, the key requirement is that the relevant page(s) are fully visible. For EU verification instructions, IC Markets specifies that both pages need to be visible for a passport submission, and it must be valid.

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How to submit a national ID card correctly

If you use a national ID card, IC Markets requires front and back sides. Both sides must be uploaded so the identity fields and any security details printed on the reverse are included.

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How to submit a driver’s license correctly

If a driver’s license is accepted for your IC Markets entity, it must be a government-issued license and both front and back must be visible. The file must clearly show your name, date of birth, and expiry date.

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Proof of residence documents IC Markets accepts

A proof of residence is a document that confirms your residential address. IC Markets accepts multiple categories of proof of residence documents, including:

  • Utility bills (electricity, water, gas; and in EU guidance, telephone and internet bills are included)
  • Bank statements
  • Credit card statements (explicitly accepted in EU guidance)
  • Government-issued documents (examples include municipality housing letters, social or pension statements, and tax statements)

These documents must be issued in your name and must show your residential address clearly.

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Proof of residence freshness rules

IC Markets applies a “freshness” window for proof of residence, meaning the document must be recent enough to be considered current. The exact window depends on the IC Markets entity and the compliance framework used for that entity.

Across IC Markets materials, you will see these proof of residence time windows used:

  • Issued within the last three months (EU guidance)
  • Not older than 180 days (commonly stated in global AML policy materials)
  • Not older than 90 days (stated in some IC Markets regional AML policy versions)
  • No older than six months (stated in global help-centre guidance)

These are not optional suggestions. If your proof of residence is older than the window that applies to your IC Markets account entity, it is not accepted for KYC verification.

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Utility bills that are accepted and rejected

Utility bills are one of the most common proof of residence options, but the type matters:

Accepted examples include:

  • Electricity bill
  • Water bill
  • Gas bill
  • Landline telephone bill
  • Internet bill
  • Council tax or local authority bill (listed in EU guidance)

Rejected example in EU guidance:

  • Mobile phone bills are not accepted

That “mobile phone bill” restriction is specific and important because many people try to use a mobile invoice as proof of address. Under the EU rule set, that document type is not accepted, even if it shows your name and address.

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Bank and card statements as proof of address

Bank statements are accepted as proof of residence, and EU guidance also accepts bank or credit card statements, including electronic PDF copies. This is useful for Forex traders who receive bank statements digitally instead of paper statements.

For statements, IC Markets expects:

  • Your name
  • Your address
  • A statement issue date that falls inside the allowed freshness window

If the statement does not show your address, it cannot serve as proof of residence, even if it clearly shows your name.

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Government-issued proof of address documents

IC Markets also accepts government-issued documents as proof of residence. Examples listed in global AML policy materials include:

  • Municipality housing letters
  • Social or pension statements
  • Tax statements

These documents must still meet the same core requirements: your name, your address, and a valid issue date inside the required time window.

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The extra document that may be requested in EU onboarding

IC Markets EU verification instructions include an additional requirement beyond the standard “ID + proof of address” package:

  • A bank statement issued within the last three months

In the EU flow, IC Markets lists proof of ID, proof of residence within the last three months, and a bank statement within the last three months as part of the verification request. For Forex traders onboarding under that entity, this means the document set can be:

  • Passport or national ID
  • Proof of residence (utility bill or statement, with specific rules)
  • Bank statement inside the required time window

Because the bank statement is listed separately in that EU guidance, it is treated as a required verification item in that workflow.

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Document quality rules that decide approval or rejection

Submitting the correct document type is only half of the process. The other half is image and data quality. IC Markets lists clear quality requirements in its help-centre and AML policy guidance.

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Photo ID quality requirements

Your photo ID must be:

  • Clear and visible
  • Government-issued
  • Showing name, signature, expiry date, and date of birth clearly

If any key field is unreadable, the ID is treated as not acceptable.

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Proof of address quality requirements

Your proof of address must:

  • Be within the required freshness window for your entity
  • Show the same name and address as your account application details

If your application uses one address format and the proof of address uses a different address or a different spelling of the name, the review can fail.

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Matching rules: your documents must match your application

IC Markets’ verification logic is strict on matching. The core matching rules are:

  • The name on your documents must match the name in your IC Markets profile
  • The address on the proof of residence must match the address in your profile
  • The document must be issued in your name (not another family member or a business name for an individual account)

This is one of the most common causes of rejection for Forex traders who live with family or share utility bills.

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How to upload documents in the Secure Client Area

IC Markets allows document upload through the Secure Client Area. The process is straightforward:

  • Log in to the Secure Client Area
  • Navigate to the verification or document upload section
  • Upload each document file in the correct category (photo ID and proof of residence)

EU guidance explicitly states you can upload documents directly via the Secure Client Area. Global help-centre guidance describes that identification must be provided in the form of photo ID and proof of address for verification before a trading account is opened.

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Corporate accounts: required company documents and KYC for controllers

If you open a corporate trading account, the KYC package becomes larger. IC Markets lists a corporate documentation set that is separate from individual verification, including both company documents and identity documents for the people who control or operate the account.

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For corporate accounts, IC Markets lists these company documents as part of account opening verification:

  • Certificate of incorporation or registration
  • Articles of association or memorandum
  • Register or certificate listing directors, members, partners, ownership percentages, and share structure
  • Proof of the company’s registered address (with a defined freshness limit in the corporate list), plus proof of the principal place of business
  • Board resolution granting authority to those operating the account
  • Certificate of good standing
  • Bank statement under the legal entity name
  • Latest audited financial statement of the legal entity
  • Legal Entity Identifier number (LEI), where applicable in that corporate checklist

The corporate workflow is designed to verify both the company structure and the people behind the company.

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KYC for officers and persons with significant control

IC Markets also requires KYC documentation for:

  • Individuals authorized to operate the account
  • Shareholders or beneficial owners
  • Directors

For these individuals, IC Markets requests:

  • A valid photo ID (passport, national ID, driver’s license)
  • Proof of residence (utility bill, bank statement, government-issued document) within the stated recency rule

This is standard corporate compliance: the legal entity is verified, and then the natural persons who control the entity are verified.

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Special security requests that require extra proof

Some account changes can trigger extra verification steps. In EU guidance, an example is changing account email details for security reasons. In that case, IC Markets can require:

  • An image of you holding your ID
  • A paper showing the current date (specified as a security requirement in EU guidance)

This type of request is not the everyday KYC package, but it is an important part of account security controls for sensitive profile changes.

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What IC Markets rejects most often

Even when traders upload the “right” document type, rejection commonly happens for predictable reasons. The most common rejection triggers are:

  • Blurry photos, low resolution, or glare on the ID
  • Cropped images where corners or key fields are cut off
  • Expired ID documents
  • Proof of address older than the required freshness window
  • Proof of address that does not show the applicant’s name
  • Proof of address that does not show the full residential address
  • Address mismatch between the application and the document
  • Using a mobile phone bill as proof of residence where it is not accepted
  • Submitting a document that is not government-issued where government issuance is required

Avoiding these issues is mainly about clarity and matching. If the reviewer cannot read the document or cannot match it to the account profile, the file is treated as not acceptable.

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How IC Markets handles verification timing

IC Markets describes that once your online application is approved, you receive secure Client Area credentials and trading account details. Verification timing can be fast in some cases, but it depends on review workload and whether the documents meet requirements on the first upload.

The practical takeaway for Forex traders is simple: the cleanest uploads—clear files, correct categories, and correct freshness—move through the review queue with fewer interruptions.

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A clean submission checklist for Forex traders

Here is a precise checklist that matches IC Markets KYC rules across its main guidance:

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Proof of ID

Submit one valid government-issued photo ID:

  • Passport (photo and signature page; EU guidance expects both pages visible)
  • National ID card (front and back)
  • Driver’s license (front and back, where accepted)

Your ID must clearly show:

  • Full name
  • Date of birth
  • Expiry date or validity period
  • Signature where printed

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Proof of residence

Submit one proof of residence document in your name showing your address:

  • Utility bill (electricity, water, gas; EU also lists telephone and internet)
  • Bank statement
  • Credit card statement (accepted in EU guidance, including PDF)
  • Government-issued document showing address

Your proof of residence must:

  • Be within the correct freshness window for your IC Markets entity
  • Show the same name and address as your IC Markets application

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EU-specific addition

In the EU verification flow, submit:

  • A bank statement issued within the last three months (listed as a separate verification item)

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Corporate account package

If opening a corporate account, submit:

  • Company formation and ownership documents
  • Proof of company address and principal place of business
  • Board resolution authorizing account operators
  • Good standing certificate where required in the checklist
  • Company bank statement and audited financial statement where listed
  • LEI number where listed in the checklist
  • Photo ID and proof of residence for directors, beneficial owners, and authorized persons

IC Markets KYC verification is built around clear rules: submit a valid government-issued photo ID, submit a proof of residence that is recent enough for your entity and matches your account profile, and provide any extra items that apply to your onboarding flow (such as the EU bank statement request or corporate documentation for legal entities). When the documents are clear, complete, and correctly matched, the verification process moves forward and your Forex trading account becomes ready for funding and platform access.

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How to Open an IC Markets Account for Forex Trading

Opening a Forex trading account with IC Markets follows a clear process: you register, complete the application, verify your identity, configure your trading account, then fund and start trading. IC Markets uses a digital onboarding flow designed to move you from sign-up to a ready-to-use live account without unnecessary steps.

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What You Prepare Before You Start

If you prepare these items first, the account opening process becomes much faster:

  • An active email address and a phone number you can access during registration
  • Your personal details exactly as shown on your identification
  • A valid photo ID (passport, national ID, or driver’s license)
  • A proof of residence document that shows your name and residential address clearly
  • Basic information about your employment status and financial background, since the application asks “tell us more about yourself” before account configuration

IC Markets requires identity checks as part of anti-money laundering compliance. A live account is not opened without verification.

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Step One: Start the Live Account Application

IC Markets structures live account registration into a guided application flow. On the live account page, the process is presented as a sequence that includes:

  • Your personal details
  • Tell us more about yourself
  • Trading account configuration
  • Review
  • Declaration

At the website level, IC Markets describes the full onboarding in four stages: RegisterVerifyFundTrade.

When you start, you create your profile and submit your application through this flow. After the application is reviewed and approved, IC Markets sends your trading account login details by email.

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Step Two: Enter Your Personal Details Correctly

In the “personal details” section, the goal is simple: your profile information must match your documents.

Use:

  • Your legal name exactly as shown on your ID
  • Your real residential address (not a P.O. box)
  • An email you control, because account credentials and key notifications are delivered there

If your address or name formatting differs from the proof-of-address document, verification becomes harder than it needs to be. IC Markets checks document clarity and matching details as part of onboarding.

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Step Three: Complete the “Tell Us More About Yourself” Section

IC Markets includes a background section in the application before you configure the trading account. This is part of the onboarding structure shown in the live application flow.

In this section you provide information such as:

  • Employment or occupation details
  • A general financial profile
  • Trading experience and knowledge information used for suitability and onboarding checks

If you encounter an appropriateness or suitability assessment during onboarding, it is treated as part of the process. IC Markets’ EU help resources describe that when a suitability test is not passed, you can attempt it again after a waiting period, and a demo account remains available for practice during that time.

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Step Four: Configure Your IC Markets Forex Trading Account

After your profile and background details, you move to “trading account configuration.” This is where you set the trading setup you will actually use.

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Choose your platform

IC Markets supports multiple platform options depending on the entity and offering, including:

  • MetaTrader 4 (MT4)
  • MetaTrader 5 (MT5)
  • cTrader
  • TradingView (available in supported regions and setups)

For Forex traders, platform choice affects order entry, charting workflow, and automation support. MT4/MT5 are widely used for expert advisors and indicator libraries, while cTrader is often chosen for its interface and execution tools. TradingView connectivity is available when you have a TradingView account and follow the connection steps provided in IC Markets resources.

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Choose your account type

IC Markets offers different account structures. On the EU site, account navigation includes options such as Standard and Raw Spread variations across platforms.

In general, your account type selection determines how you pay for Forex trading:

  • Spread-only pricing (often described as “Standard”)
  • Tighter spreads with a separate commission model (commonly described as “Raw Spread” or platform-specific raw accounts)

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Choose base currency

During account setup and funding, IC Markets supports base currency selection, but the available base currencies vary by the IC Markets entity you register under. For example, IC Markets Global highlights multiple base currencies and many funding options, while the EU site specifies a smaller base-currency set for its offering.

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Choose leverage and trading settings

Leverage settings depend on the product and entity. For example, for some accounts IC Markets Global describes leverage availability on MT4 and MT5 up to 1:500 for relevant accounts.

Your account configuration step is where these operational choices are set so your account matches your Forex trading plan.

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Step Five: Upload Verification Documents

Verification is the part that blocks a live account from becoming fully active if it’s incomplete. IC Markets states that identification is provided in the form of photo ID and proof of address, and it uses a digital onboarding system for verification.

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Photo ID: what is accepted

IC Markets accepts a valid photo ID such as:

  • Passport
  • National ID
  • Driver’s license

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Proof of address: what is accepted

Accepted proof-of-residence documents include:

  • Utility bills (examples listed include phone, gas, electricity depending on entity)
  • Bank statements or bank/credit card statements (PDF statements are accepted in some regions)
  • Government-issued tax documents (in supported entities)

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Document freshness: how recent it must be

IC Markets applies a “current document” rule for proof of residence, but the allowed age differs by entity. You will see limits stated as not older than 90 days, not older than 180 days, or issued within the last 3 months, depending on where your account is registered.

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Quality rules that prevent rejections

IC Markets’ published requirements emphasize practical checks such as:

  • The document must show the full page (not cropped)
  • Name and address must be clearly visible
  • No P.O. boxes
  • Proof-of-address should show evidence of service or statement activity where applicable

If you upload clear, complete images or PDFs that match your profile data, verification moves forward cleanly.

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Step Six: Review and Submit the Declarations

After configuration and uploads, you reach the “review” and “declaration” steps. This is where you confirm that:

  • The information provided is accurate
  • You accept the applicable terms for the account and trading services

Once submitted, the application goes to the accounts team for approval. When it is approved, IC Markets emails your trading account login details and password.

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Step Seven: Access the Client Area and Your Trading Credentials

After approval, you use the secure client area to manage your live account, create additional accounts (where offered), and handle funding and withdrawals. IC Markets describes that login details are sent by email once the application is approved.

In the client area, you typically handle:

  • Viewing your live account(s) and platform credentials
  • Funding the account
  • Requesting withdrawals (based on available methods in your region)

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Step Eight: Fund Your IC Markets Forex Account

Funding is a distinct step in IC Markets’ onboarding sequence: Fund comes after Verify and before Trade.

IC Markets Global states it offers many funding options and multiple base currencies, and it describes deposits as instant and free for supported methods. The EU site describes account funding options and categories such as cards, e-wallets, and wire transfers, presented under “Account Funding.”

This is the practical workflow:

  • Log in to your secure client area
  • Choose your deposit method from the available list for your entity
  • Deposit funds in your selected base currency (where supported)
  • Confirm funds appear on the trading account you plan to use

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Step Nine: Install Your Platform and Start Forex Trading

Once your account is verified and funded, you move to the final step: Trade. IC Markets describes the last step as starting trading on your live account and accessing its product offering.

Your platform setup depends on what you selected in configuration:

  • For MT4 or MT5, you log in using the account number and password provided and select the correct server shown in your credentials
  • For cTrader, you log in through the cTrader connection details provided in your account setup
  • For TradingView connectivity, you follow the TradingView connection flow described by IC Markets resources (and you need a TradingView account to connect)

From there, you can:

  • Add Forex pairs to your watchlist
  • Open charts and apply indicators
  • Place market and pending orders
  • Manage margin and risk settings based on your leverage configuration

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Common Issues That Slow Account Approval (and How to Avoid Them)

Most account-opening delays come from document and data mismatches, not from the application form itself.

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Proof-of-address problems

These cause rejections or re-requests:

  • The address document is too old for the entity rules
  • The name or address does not match the profile
  • The document is cropped or unclear
  • A P.O. box is used

IC Markets publishes these proof-of-address requirements clearly, including the no–P.O. box rule and the “full document” rule.

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Wrong ID format

Use a supported photo ID and ensure the image is readable and complete. IC Markets lists passport, national ID, and driver’s license as valid photo ID options (entity dependent).

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Suitability test interruptions

If a suitability test appears during onboarding and you do not pass, IC Markets EU resources describe a retake rule with a waiting period, and a demo account remains available for practice.

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What If You Want a Demo Account First?

IC Markets offers demo account applications that allow you to access supported platforms and practice without funding a live account. Demo accounts are presented as free to open and are offered alongside the live application pages.

If your immediate goal is to learn the platform workflow—placing Forex orders, testing indicators, and getting used to spread behavior—a demo account gives you that environment before you move to identity verification for live trading.

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Opening a Company Account (If You Trade Through a Business)

If you open an account as a legal entity, IC Markets requires verification for the people behind the entity (authorized operators, beneficial owners, and directors). The AML requirements specify that these individuals provide photo ID and proof of residence, similar to individual verification.

Company accounts add documentation steps, so the cleanest approach is to prepare:

  • Company information documents requested in the entity onboarding
  • Personal ID and proof-of-address documents for the required individuals, meeting the same clarity and recency rules

Before you start the live application, use this checklist to complete the process without back-and-forth:

  • Register and complete the live application steps (personal details → background → configuration → review → declaration)
  • Choose your platform (MT4, MT5, cTrader, or TradingView where supported)
  • Select account type and base currency based on your region’s offering
  • Upload a valid photo ID (passport, national ID, or driver’s license where accepted)
  • Upload a proof-of-residence document that is clear, complete, and recent enough for your entity rules
  • Wait for approval and receive your login details by email
  • Fund the account using the available methods for your entity, then log in and trade Forex

When you follow these steps in order—register, verify, fund, trade—you move from application to a functioning IC Markets Forex trading account with the platform and settings you chose.

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