Why JustMarkets 100% Deposit Bonus is cancelled/removed from MT4 account? Table of Contents
- How the 100% Deposit Bonus works inside MT4
- The bonus is cancelled when you withdraw your own deposit before meeting the trading requirement
- The bonus is cancelled if you miss the trading volume deadline
- The bonus is cancelled if Equity drops to or below Credit
- The bonus is cancelled in a margin crisis
- The bonus is cancelled if the promotion is ended by the company
- The bonus is cancelled if the broker classifies the trading as abuse or fraud
- The bonus is cancelled if the broker links multiple accounts to one person
- The bonus is removed if the deposit is not considered a true external deposit
- The bonus is cancelled if you fall under restricted jurisdiction rules
- The bonus is removed after it has been fully converted to Balance
- Putting it all together for Forex traders
The JustMarkets 100% Deposit Bonus is a credit that is added to a live MetaTrader 4 (MT4) trading account to boost margin and give extra trading power in Forex. The company issues it as “Credit” on the trading account after a qualifying deposit. That credit can then be used during trading to open and maintain larger positions than your cash balance alone would normally allow. The bonus is offered as a percentage of the deposit amount, and one of the available tiers is 100% on qualifying deposits.
Many Forex traders notice that this bonus sometimes disappears from MT4. The credit line that used to show up in the terminal is suddenly gone. This is not random. The company applies strict conditions to that 100% Deposit Bonus, and those conditions clearly explain why the bonus is cancelled or removed from an MT4 account. When one of those conditions is triggered, the bonus is canceled by the system or by the client, and the “Credit” line no longer appears in MT4.
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Below are the specific actions and account states that cause the 100% Deposit Bonus to be removed. Each one is enforced directly by JustMarkets through its promotion rules, client agreement, and funding policy.
How the 100% Deposit Bonus works inside MT4
To understand why the bonus gets cancelled, first look at how it is structured. When you make a qualifying deposit and select the bonus in the Personal Area, the broker credits bonus funds to the trading account in the “Credit” field. This “Credit” acts as additional margin you can use immediately for trading Forex and CFDs. It increases your usable margin, so you can open larger positions or hold trades through volatility more comfortably than you could with only your own cash balance.
However, that Credit is not withdrawable at first. The 100% Deposit Bonus stays locked as Credit until you trade a required volume. JustMarkets sets a clear formula for that volume: the number of standard lots you must trade is calculated from the size of the bonus. Only after that trading volume is completed does the bonus move from “Credit” into “Balance,” and at that moment it becomes real money and can be withdrawn like normal funds.
Until you reach that trading volume, you are allowed to withdraw profit only. You cannot withdraw the deposited funds that are tied to the promotion unless you cancel the bonus. This is central to why the bonus later disappears from MT4.
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The bonus is cancelled when you withdraw your own deposit before meeting the trading requirement
The most common trigger for bonus removal is an early withdrawal request. Under the rules, before you finish the required trading volume, you are restricted: you may withdraw profit from Forex trading, but not the deposit that qualified for the 100% Deposit Bonus. The deposit itself is locked under that promotion.
If you want to withdraw that deposit anyway, the system makes you cancel the bonus first. JustMarkets explicitly instructs clients that to remove withdrawal restrictions on the deposited funds, the bonus must be canceled in the “Status” column on the “Received bonuses” page in the Personal Area. Once you cancel it there, the bonus is removed from your MT4 account. The Credit line that represented the 100% Deposit Bonus is erased. In other words, asking to take back the deposit before meeting the trading requirement forces bonus cancellation.
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The bonus is cancelled if you miss the trading volume deadline
The 100% Deposit Bonus is not indefinite. There is a strict time limit to complete the required volume. JustMarkets states that you have a maximum number of calendar days from the moment of depositing the trading account to trade the total volume that unlocks the bonus. If the volume is not reached within that period, the bonus is canceled automatically.
This means the software is watching both the clock and your traded lots. You do not keep the 100% Deposit Bonus forever just because you once qualified. The promotion grants temporary trading margin, but it demands activity. If the required number of lots is not delivered within the allowed time window, the system cancels the bonus and removes it from “Credit,” and you will no longer see it in MT4.
This automatic cancellation also protects the broker against dormant accounts that only took the bonus but never really traded Forex pairs or other instruments. The company ties the continuation of the bonus to real trading volume, not just to account opening.
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The bonus is cancelled if Equity drops to or below Credit
Another common reason for the 100% Deposit Bonus to vanish is account drawdown. The terms state that the bonus may be canceled ahead of schedule if the account reaches a dangerous equity state: “Equity ≤ Credit.” In simple terms, this means that if your account equity falls so low that it is equal to (or less than) the amount of Credit from the bonus, the broker cancels the bonus.
Why does this matter for MT4? When you are in heavy drawdown, most of what is keeping trades open is not your own deposit anymore, but the Credit from the bonus. The broker does not guarantee that this Credit will keep supporting the account in deep loss. The bonus rules clearly say that bonus funds can be used as additional margin, but they do not guarantee protection against drawdown. When Equity falls to the Credit level, the bonus is removed. After that, your account can hit stop-out faster because the artificial margin buffer is gone.
This explains why some Forex traders see the 100% Deposit Bonus disappear right after a sharp losing streak. The disappearance is not a glitch. It is a rule-driven cancellation because the account moved into a critical equity condition.
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The bonus is cancelled in a margin crisis
The bonus rules also clarify that when the trading account reaches Margin Call level, clients do not necessarily receive a pop-up warning in the MT4 terminal. At that stage, if the drawdown is intense and the account is basically held up by Credit, the company can cancel the bonus ahead of the formal deadline.
This is tied to risk control. The 100% Deposit Bonus is margin support, not insurance. It can be taken away if the account becomes structurally unstable. By cancelling the bonus credit at or near Margin Call, the broker prevents traders from continuing to rely solely on promo funds to carry a losing Forex position. Once the bonus is cancelled, MT4 no longer shows the Credit field that represented that 100% Deposit Bonus.
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The bonus is cancelled if the promotion is ended by the company
JustMarkets includes a direct statement in its bonus rules: the company reserves the right to change, update, or cancel the promotion without prior notification. In practice, this means the broker can stop offering the 100% Deposit Bonus at any time and remove active bonus credit from trading accounts.
There is no promise that the 100% Deposit Bonus will stay on an account permanently. Forex promotions are run at the company’s discretion. The company sets and enforces the conditions, and it also sets the lifespan of the offer. When the company withdraws the offer, accounts that relied on that bonus credit lose it, and MT4 stops showing the Credit line linked to that promotion.
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The bonus is cancelled if the broker classifies the trading as abuse or fraud
JustMarkets enforces rules against “trading strategies aimed at generating profits without conducting usual trading.” When the broker decides that a trader is using a method that is considered abusive, it can cancel bonus funds, cancel profits gained using the promotion, and even block access to the client’s Back Office after returning only the initial deposit.
In a public statement addressing a dispute, the company cited a contractual clause that bans strategies designed to make large, one-off gains without normal Forex trading activity. In that case, once the client tried to withdraw profits, the broker cancelled those profits and accused the trader of violating the rule. The same logic applies to promotional money: if the trading approach is flagged as abusive under the client agreement, the company can cancel active bonuses, including deposit-based bonuses, and remove them from MT4.
This shows that the 100% Deposit Bonus is conditional on acceptable trading behavior. If the broker concludes that you are exploiting pricing events or using tactics that it defines as “not usual trading,” it will cut off the bonus credit and may also claw back bonus-related profit.
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The bonus is cancelled if the broker links multiple accounts to one person
The company clearly prohibits gaming the system with duplicate accounts. In its bonus terms for deposit-based and promotional bonuses, the company states that if it detects matching IP addresses, repeated personal data, or other signs that several accounts belong to the same person but are being presented as different clients, those accounts can be blocked, and both the bonuses and the profits can be cancelled.
That rule protects the promotion against artificial scaling. The 100% Deposit Bonus is meant to reward a genuine deposit into one live Forex account, not to be multiplied across cloned registrations that send funds back and forth. If JustMarkets reviews the data and finds that multiple MT4 accounts are controlled by the same client in a way that breaks this rule, it cancels the promotion on those accounts. When that happens, the “Credit” line for the 100% Deposit Bonus disappears from MT4.
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The bonus is removed if the deposit is not considered a true external deposit
JustMarkets states that the bonus will not be received for internal transfers between the client’s own accounts. The company ties the 100% Deposit Bonus to actual funding, not to moving money from one internal account to another.
If the company later determines that what was tagged as a “deposit” in order to trigger the bonus was actually just an internal transfer, not fresh funding, the bonus is not maintained. The promotion is designed to reward new money coming into the trading ecosystem, and not to reward internal reshuffling. When the deposit is reclassified this way, the 100% Deposit Bonus is cancelled and therefore removed from the MT4 Credit field.
For Forex traders, this means you cannot bounce funds around among your own accounts and expect to keep regenerating or holding the same 100% Deposit Bonus. The system audits the source of the funds and strips the bonus if the source does not qualify.
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The bonus is cancelled if you fall under restricted jurisdiction rules
JustMarkets states that it does not offer and does not provide services to residents and citizens of certain jurisdictions, including Australia, Canada, the EU and EEA, Japan, the United Kingdom, the United States of America, and countries under sanctions. The company also actively checks location and residency.
Because the 100% Deposit Bonus is a service condition tied to having an active, eligible account, the broker will not continue to maintain bonus credit on trading accounts that fall under restricted jurisdictions. If the account is determined to be in a banned jurisdiction, the promotion is not provided, and any active bonus credited to MT4 can be removed. The bonus is inseparable from the service relationship, and if that service is restricted, the bonus is cancelled.
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The bonus is removed after it has been fully converted to Balance
Not every disappearance of the 100% Deposit Bonus from the “Credit” field is negative. In many cases, traders finish the required trading volume on time. When that happens, the company moves the bonus from “Credit” to “Balance,” usually within a couple of hours after the condition is met.
At that moment, the bonus is no longer displayed as Credit in MT4 because it is no longer promotional margin. It becomes part of the real account balance and is then withdrawable under normal withdrawal rules. MT4 will stop showing a Credit line because there is no longer “bonus Credit”; it has already been converted into actual funds. From a trader’s point of view, the bonus did not disappear unfairly — it matured and became cash.
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Putting it all together for Forex traders
The 100% Deposit Bonus from JustMarkets is a structured Forex promotion with strict technical logic. It appears in MT4 as Credit after you choose the bonus and fund the account. It boosts margin and lets you trade larger volume with the same cash deposit. It is locked until you trade the required number of lots, and during that time you are allowed to withdraw profit but not the qualifying deposit.
The bonus is cancelled, and therefore disappears from MT4, under the following conditions:
- 1. You try to withdraw the deposited funds before meeting the trading requirement, which forces you to cancel the bonus in your Personal Area.
- 2. You fail to trade the required volume within the stated deadline, so the system cancels the promotion automatically.
- 3. Your account equity falls to or below the Credit amount, especially during heavy drawdown or Margin Call conditions, so the company removes the bonus ahead of schedule.
- 4. The company ends the promotion or updates its terms, because it has the stated right to cancel the offer without notice.
- 5. The company flags abusive trading tactics that are viewed as profit extraction without normal trading activity, in which case it can cancel bonuses, cancel profits, and block access to the client’s Back Office.
- 6. The company links multiple accounts to the same person through identical personal data or IP address patterns and classifies that as bonus abuse, which leads to blocked accounts and cancelled bonuses.
- 7. The deposit that triggered the bonus is reclassified as an internal transfer rather than true funding, which makes the account ineligible to keep the 100% Deposit Bonus.
- 8. The account falls under a jurisdiction that the company does not serve, which stops all promotional service, including the maintenance of the bonus credit.
- 9. The bonus finishes its lifecycle successfully and is transferred from Credit to Balance, which removes it from the Credit field because it is now real money in the account.
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| Trigger | Effect on the bonus |
|---|---|
| Withdraw deposit before trading requirement | Bonus must be cancelled in the Personal Area and disappears from MT4. |
| Missed trading volume deadline | System cancels the promotion and removes the Credit line. |
| Equity at or below Credit | Bonus is removed in drawdown because the account is held up by bonus Credit. |
| Margin crisis | Bonus credit can be cancelled near Margin Call to stop relying only on promo funds. |
| Promotion ended by broker | Bonus credit disappears because the offer is withdrawn. |
| Abusive trading finding | Bonus and even profits can be cancelled and Back Office access can be blocked. |
| Multiple linked accounts | Bonus is cancelled across accounts flagged as duplicates. |
| Internal transfer instead of external funding | Bonus is removed because the deposit is not treated as new money. |
| Jurisdiction restriction | Bonus credit is removed if the account is in a banned jurisdiction. |
| Bonus fully converted to Balance | Bonus no longer shows as Credit in MT4 because it has become withdrawable money. |
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Please check JustMarkets official website or contact the customer support with regard to the latest information and more accurate details.
Please click "Introduction of JustMarkets", if you want to know the details and the company information of JustMarkets.
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