Recently Frequently Asked Questions
EXNESSHow to solve the "Common error" on Exness MT4 and MT5?
This could be happening due to issues on the server-side. This error usually resolves on its own, so it is suggested to wait and try t...
How to solve "Off quotes" error on Exness MT4 and MT5?
This means that there have been no new prices for the selected product over a period of time, the last price is not considered the market...
Why some order buttons are gray (disabled) on Exness's platforms?
If you log in successfully, but the order button is gray, it may be because you are logged in using a read-only password. Read-only pa...
How to solve a "Trade is disabled" error on Exness's platforms?
The error can be caused by one of the following: You cannot trade on certain accounts. This may be due to KYC requirements and othe...
How to solve an "Invalid Account" error on Exness's platforms?
This can happen for several reasons. 1. Wrong login Check the account number in the Personal Information area of My Account. ...
Why Exness MT4/MT5 cannot be installed on macOS?
If you are a macOS user, you can log in to your chosen trading terminal program (MT4/MT5) using the Web terminal on the Exness website, o...
Why I can't log in to MT4/MT5 on macOS Catalina?
If you are experiencing problems logging in to the MT4 and MT5 platforms on your Mac, it may be due to the latest update to the Catalina ...
Why I get "Authorization failed" error on Exness's platforms?
In most cases, this error occurs because incorrect information is entered when logging in to an Android-based terminal program. Please...
Why I get an "Invalid Trade Volume" error on Exness's platform?
The main reason for this issue is an attempt to trade above the trading volume limit set by the broker either directly or through system ...
What are Exness's Leverage, Unlimited Leverage and Margin Requirement?
Would you like to know more about leverage and balance of trading contracts? In this FAQ, you can learn about the following topics: Wh...
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Comment by Diletta
March 26, 2024
Awesome bonuses, good leverage. A few hiccups, but support rocks!