This could have been caused by a poor internet connection.

Here are some tips for troubleshooting:

  • Find out why the internet is not working, or ask your internet service provider to repair it.
  • Use a virtual private server (VPS).
  • Set the maximum deviation in the order window.
  • Check if the system trading settings are correct.
  • Avoid trading in market conditions with high market volatility, such as closing times and key news announcements.
  • Hide unused stocks in the comprehensive quotes window.
  • Trade with market orders.

If the problem persists, please contact Exness Customer Support.

Go to EXNESS Official Website