This means that there have been no new prices for the selected product over a period of time, the last price is not considered the market price.

For this reason, if you attempt to execute an order at that price, the trading server will display a “Off quotes” message and refuse to execute.

“Off quotes” often occur during periods of low liquidity.

It occurs, for example, when news of high importance occurs or during market opening/closing times. Click here to check the trading times for each group product.

To avoid Off quotes errors, follow these steps:

  • Do not trade in markets with high volatility and low liquidity.
  • Check if the product is currently tradeable.

If you continue to see this error, please contact the friendly customer support team.

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