Condition of Money Deposit and Withdrawal - VantageFX MT4 and MT5

Fund Deposit to VantageFX MT4 and MT5

Flexible deposit options to speed up your transaction.

Vantage FX allows customers to open accounts and deposit funds in the following basic currencies: Australian dollar, US dollar, Euro, British pound, New Zealand dollar, Singapore dollar, Japanese yen, Canadian dollar.

Please note, Skrill/NETELLER is no longer available for clients residing in the following countries: Åland Islands, Guinea, Saint Pierre and Miquelon, Anguilla, Kiribati, Saint Vincent and the Grenadines, Bhutan, Liberia, Solomon Islands, Burundi, Mali, South Georgia and the South Sandwich Islands, Cook Islands, Marshall Islands, St. Kitts and Nevis, Equatorial Guinea, Mauritania, Svalbard and Jan Mayen, Fiji, Montserrat, Timor-Leste, French Guyana, Niue, Vanuatu, Gabon, Papua New Guinea.

If you are experiencing any issues with failed Skrill transactions, please confirm whether you are located in a country that is serviced by Skrill/NETELLER.

Vantage FX strictly does not accept third-party payments. All funds deposited into your trading account must be the same as the name of your Vantage FX trading account. If the transaction account holder is one of the beneficiaries, joint bank account or credit card payment is accepted.

VantageFX can only be responsible for the costs it actually receives. You are responsible for other fees charged by your bank and intermediary bank.

Clients residing in Kazakhstan, Latvia, Russia or Vietnam are unable to deposit via Neteller.

In unforeseen circumstances, the funds are not immediately uploaded to MetaTrader 4, and customers are still responsible for ensuring that they have deposited the required funds into their accounts for transactions through other payment methods.

There is a restricted maximum deposits of $10,000 base currency units (except HKD and JPY)

If your account was paid by a credit card and you request a withdrawal within 12 weeks, the withdrawal will be returned to the original credit card. The way VantageFX returns client funds is at the sole discretion of Vantage FX.

In the case of refunds, as a customer, you are responsible for paying any refunded amounts and/or refunds. If the funds in the trading account are insufficient, you agree to deposit funds into your trading account by bank wire transfer to make up for the insufficient amount.

Depending on your account base currency and your permissions, you can choose different payment methods. Available payment options can be viewed in the client portal.

Go to VantageFX’s Official Website

Fund Withdrawal from VantageFX MT4 and MT5

Customers only need to log in to the secure Vantage FX client portal and select the “Withdraw” tab from the menu to withdraw funds online.

Please note: It is the client’s responsibility to ensure there are sufficient funds available for the withdrawal request to be processed. Failing to maintain sufficient balance in the account may result in the rejection of the withdrawal request.

Before submitting a withdrawal request, please ensure that the requested amount is equal to or above the minimum required amount for each withdrawal methods shown in the table below.

Otherwise, you may need to top up your account balance to or above the suggested minimum before withdrawing.

Vantage FX does not charge any internal fees for any deposit/withdrawal. However, foreign bank institutions may charge a certain amount of intermediary remittance fees to either party. These fees are not controlled by Vantage FX, and the costs incurred must also be borne by the user. Please make sure that you have read the complete transaction terms and conditions and fee details.

According to anti-money laundering and anti-terrorist financing laws and regulations (AML/CTF), Vantage FX cannot deposit funds to third parties. All withdrawals from your account must be deposited into the same bank account as your Vantage FX trading account.

All withdrawal requests are processed Monday to Friday 9am-7pm (AEST). Requests received after 7pm will be processed on the next business day. Please note that our bank cut off time is 4pm (AEST) and withdrawals processed after this time will not leave VantageFX’s bank account until the next business day. *Please note that VantageFX is currently experiencing delays due to excessive demand, and VantageFX apologise for any inconvenience.

All withdrawal applications are processed according to the source of the originating funds. For example, the deposit is made through a debit/credit card; after that, the debit/credit card can receive subsequent withdrawal requests. When the withdrawal application is received, the amount of the relevant debit/credit card for withdrawal shall not exceed the original amount. Any profit exceeding the deposit amount will be transferred to the designated bank account; it must be held under the same name as your trading account.
If you deposited funds through the Vantage FX App or reside in Canada, you may be unable to withdraw via credit card due to NAB gateway restrictions. Instead, your funds will be withdrawn to your designated bank account.

Debit/credit card withdrawals can only be used for the deposit amount of the debit/credit card.

Debit/Credit Card refunds can take between 3-5 business after successfully approved by Vantage FX to appear on your statement.

All initial withdrawal requests must be verified by providing bank statements for security; including account holder information and bank information. The company does not accept the use of other names in the registered trading account to initiate deposit or withdrawal requests.

International Telegraphic Transfers attract a minimum bank processing fee of 20 units of your account base currency i.e. 20 AUD. Vantage will deduct this fee from the withdrawal amount prior to depositing to the to the nominated bank account. Please contact your bank regarding any fees they may charge you for the services they provide.

Neteller withdrawals are limited to a maximum of $10,000 per transaction and incur a 2% fee, capped at $30 per transaction.

Neteller withdrawals from accounts registered in Kazakhstan, Russia, Latvia and Vietnam will incur a 2% fee of the withdrawal amount with a maximum of 30 units (base currency).

A Neteller deposit fee covered by Vantage FX of 4.9% + 0.29 USD will be deducted from the withdrawal amount of clients residing in Vietnam.
Withdrawals via Skrill will incur a fee of 1% of the withdrawal amount, which the client is liable for.

Customer notice: Vantage FX does not guarantee that financial transactions can be withdrawn under any circumstances, and Vantage FX is not responsible for any losses caused by providing incorrect instructions or banking information.

Customer notice: When processing the withdrawal application, they may need to provide general information about the source of deposit and/or customer wealth, and agree to provide all the information required by Vantage FX. In the case that the customer does not provide all necessary information, Vantage FX reserves the right to refuse to process the withdrawal request, and/or Vantage FX has reason to worry that doing so may violate anti-money laundering and anti-terrorist financing laws and regulations (AML/CTF).

Vantage FX reserves the right to refuse to process the withdrawal application, if there are reasonable grounds to believe that the transaction account may have a negative number after the withdrawal application is processed.

Vantage FX reserves the right to reject the customer’s request for withdrawal, if the transaction account requires a fee offset investigation.

Because the information provided by the customer is incorrect, Vantage FX cannot guarantee the withdrawal of all financial transactions, so the loss will be borne by the customer.

Go to VantageFX’s Official Website